RetailMind
in Everydays Operations

Increase revenue with RetailMind—the AI assistant that operates directly on the sales floor, automates product guidance, reduces wait times, and eases the workload on your staff.

Its seamless integration creates a contemporary shopping experience that strengthens customer loyalty and encourages repeat business.

Your AI-powered in-store sales advisor
Minimal investment thanks to customers using their own devices

Why RetailMind?

Greater revenue per square foot
AI-driven self-service kiosks increase average basket size by 20–30 %, extend customer dwell time, and encourage additional impulse purchases.

Minimal investment thanks to customers’ own devices
RetailMind runs right on your shoppers’ smartphones. That means lower entry costs, no expensive hardware, and a fast, flexible launch—zero installation required.

Retain online researchers in store
Approximately 80 % of shoppers begin their journey online. RetailMind brings e-commerce convenience to the aisle, reducing customer attrition and increasing return visits.

Reduce staffing pressure and operating costs
With more than 120,000 open POS positions, RetailMind handles routine inquiries, lowers operating expenses, and allows associates to focus on high-value consultations.

Actionable data advantage
Each interaction provides real-time insights for assortment and layout optimisation, improving conversion rates and reinforcing a modern brand image.

Benefits of RetailMind for Retailers

Higher customer satisfaction & convenience
Clear guidance and greater autonomy raise customers’ willingness to return and let them request personal advice in a private, low-pressure setting.

Increased customer interaction
Our interactive systems foster deeper engagement and deliver a modern, memorable shopping experience.

Extended dwell time
Inspiring user journeys encourage add-on purchases and lift average basket size.

Eye-catching impact
Strategic placement of the RetailMind advisor triggers impulse buys and becomes a talking point for shoppers.

Online-shopping advantages in store
Convenience and personalisation combine the strengths of e-commerce with brick-and-mortar retail—driving higher revenue and greater customer satisfaction.

Higher sales & conversion
AI-driven, personalised recommendations raise conversion rates, increase sales and maximise the productivity of every square foot.

Repeat purchases
Improved customer satisfaction nurtures loyalty and secures long-term revenue growth.

Stronger brand image
An innovative shopping experience attracts new customers and deepens emotional ties with existing ones.

Actionable customer insights
Purchase- and behaviour-analytics enable precise assortments and individual profiles for high-yield recommendations.

Cost savings through automation
AI advisors handle routine questions, deliver expert insights and lower operating costs compared with additional staff.

Competitive edge
Our technology gives you a clear lead over rival retailers.

Share-worthy shopping experiences
Exceptional experiences inspire word-of-mouth referrals and sustainably boost brand awareness.

Three Simple Paths to an Exceptional In-Store Experience

RetailMind is available in three convenient options. Whichever option you select, you gain full access to every feature: AI Advisor, An interactive store map, Real-time promotions and much more.

Deploy Anywhere & Provide Immediate In-Store Guidance

Rapid first orientation
QR codes direct shoppers straight to the product, reducing service workload, freeing staff for consultative tasks, and accelerating sell-through.

Uninterrupted shopping flow
Instant information keeps purchase momentum high, lowers abandonment, and lifts checkout revenue.

Discreet expert assistance
Customers unwilling to ask staff receive confidential guidance—improving conversion and reducing returns.

Roll-out within minutes
Works without extra hardware, enabling a quick start, low capital outlay, and live content updates.

Data-driven assortment optimisation
Every interaction yields insights for more precise placement and personalised recommendations.

Always at Hand on Carts, Shelves, or Stands

Immediate information & efficiency
Tablets mounted on carts, shelves, or stand-stations give shoppers instant answers while saving staff time and labour costs.

Clear navigation
Products are located more quickly, travel paths shorten, and shelves turn over faster.

Faster purchase decisions
Alternatives and promotions appear at a glance, reducing drop-offs and increasing close rates.

Browse independently, stay longer, buy more
Targeted assistance sparks discovery; the longer customers explore, the higher their basket value grows.

Entrance focal point
A large display attracts attention, increases foot traffic, and signals innovation.

Quick orientation
An interactive store map shortens search time, helps shoppers find items faster, and raises completion rates.

Live promotion overview
Time-sensitive offers appear centrally and in real time, improving visibility and accelerating sell-through.

Touch. Discover. Buy spontaneously.
Engaging touch interactions surface latent needs and convert them into purchases.

Modern brand image
A digital focal point positions your store as progressive and customer-focused.

Self-explanatory & accessible
Intuitive operation without staff assistance lowers service costs and improves accessibility.

Eye-Catcher & Intuitive First Stop at the Entrance
QR-Code
Tablet
Terminal

RetailMind Advisor
(Keana AI)

Ask questions via voice or text
Customers receive answers around the clock—reducing staff workload while ensuring consistently good advice.

Instant responses
The AI advisor asks clarifying questions and delivers precise recommendations—enhancing on-floor expertise and reducing mistaken purchases.

See relevant products at a glance
Features, price, stock level and location in one view—enabling better buying decisions and higher close rates.

Consistently high advice quality
Whatever the topic, complexity or time of day, our agent provides uniformly excellent service while relieving sales staff and modernising the store.

RetailMind Explore
(Pulse)

Dynamic catalogue of offers & products
Shoppers browse current offers and product groups as in an online shop—improving assortment visibility and triggering targeted impulse buys (cross-selling).

Product details, stock & location
Item information—including availability and aisle—appears with a single tap, reducing advisory workload and increasing shopping convenience.

Digital shopping lists with in-store locations
Customers build personal lists that display each item’s position—boosting satisfaction and streamlining larger shops for higher basket values.

Customer account with loyalty points & favourites
A simple login unlocks points, exclusive offers and saved items—strengthening loyalty and driving repeat purchases.

RetailMind Map
(Flow)

At-a-glance store overview
Customers see the entire floor plan and locate departments and categories instantly.

Product location on the map
The selected item is highlighted with aisle number, department and an easy route.

Find multiple items at once
Perfect for shopping lists or bulk errands—several products can be displayed simultaneously.

Seamless transfer to smartphone
All information can be sent to a personal device via QR code—paper-free and always at hand.

Benefits of RetailMind for Customers

Lightning-fast start
Eye-catching displays guide customers immediately; entry questions vanish and the shopping journey begins sooner.

Answers in seconds
Product details appear without delay, lifting satisfaction and freeing staff.

Stress-free navigation
Accurate directions shorten walking distance and create a relaxed atmosphere; shoppers browse longer and spend more.

Informed decisions
Clear specs and alternatives build trust—raising conversion and lowering returns.

Private discovery, confident choice
Anonymous touchpoints let customers explore sensitive products discreetly, turning curiosity into purchases.

Independent shopping
No login required: customers stay in control, routine enquiries drop and comfort rises.

Straight to the goal
Shorter routes save valuable time; satisfied shoppers return more often and buy more frequently.

All info with one scan
A single QR code delivers instant details and recommendations, building trust and increasing basket size.

Easy for everyone
Intuitive operation reduces need for assistance; your team gains time for true value creation.

Future-ready from day one
Our digital assistant underscores your innovative strength, enhances brand image and deepens customer loyalty.

Dr. Ing. Johannes Köppern

Adam Rupaszov

Try our AI based
Retail Advisor